frequently asked questions
Bookings & Amendments
Can my child share a room with their friends?
For our residential programme in 2023 there will be options for friends/siblings to board together. Each host site has a number of different boarding facilities with different rooming configurations and we will not be able to confirm specifics until nearer the time of each camp.
How do I find the dates and prices of the camps?
The dates for each of the camps can be found under the ‘Camps’ section - accessible via the header on each page.
Prices for Camps are as follows;
2 Day Clinic | £140
4 Day Camp (Day Camper) | £335
4 Day Camp (Residential Camper) | £470
Do you offer sibling discounts?
Yes, our sibling discount offer applies for a sibling of an existing camper, or when 2 or more siblings are booked together. You will receive £30 of the 2nd campers booking.
For more information and promotional codes, please email Camp Coordinator team on camps@englandlacrosse.co.uk
NOTE: Please obtain the discount code prior to booking
Do you accept Childcare Vouchers?
No, Triple Arrow Camps are not an OFSTED registered
programme and therefore can not accept Childcare
Vouchers.
How do I book on to a camp?
Select the ‘Book Now’ button visible on the top right of any page and this will direct you to the Triple Arrow Camps Shop.
Can I make changes to information submitted on the booking form?
If there are any changes to details submitted on the booking form such as medical information/rooming requests etc., please email these directly to the Camp Coordinator team on: camps@englandlacrosse.co.uk
What is the cancellation policy?
Any cancellations made more than a month prior to the selected camp starting will be subject to a £25 cancellation fee.
Cancellations within a month prior to camp are subject to a £100 cancellation fee.
Cancellations within a week prior to camp starting are
non-refundable.
How can I tell if a camp still has places?
Each camp has a maximum number of places, divided into
residential and day places. Camp booking forms will no
longer take bookings for places if the capacity has been
reached.
Updates will be posted within the news section if camps are
fully booked.
Waiting lists will be in operation; to be added to a waiting
list, please email the Camp Coordinator team on camps@englandlacrosse.co.uk
What Happens on Camp?
Do campers go swimming?
Each host venue has different facilities which camps can access as part of the camp booking.
We try to accommodate a swimming session at each venue where possible (often as part of the Residential Evening Activity).
Confirmation and details will be included in the pre-camp information packs.
Are the campers always supervised?
Yes, Triple Arrow Camps coaches are always on-site and supervising the campers.
We employ coaches on a minimum of a 1:12 ratio, however where possible camps operate on a 1:9 ratio.
Each evening, allocated coaches will be ‘on duty’ and will be responsible for the pastoral care of the campers during evening hours.
How can I contact my child?
Mobile phones are allowed on site, however these are at the risk of the camper/parent.
Any communication is requested to take place at lunch breaks or during the evening down time.
Should an emergency situation arise, please contact England Lacrosse Head Office on 0161 974 7757 who will contact the camp staff directly and advise the camper to contact yourself. If you need to contact your child during their time on camp, please email camps@englandlacrosse.co.uk and we will forward your message along to the Head Coach to call you.
What happens if my child gets ill or injured?
Any illness or injuries on site, during camp will be assessed by the dedicated first aid lead on site.
Parents/guardians will be contacted and updated if the situation permits, including hospital visits.
If a day camper becomes unwell overnight, please contact England Lacrosse Head Office on 0161 974 7757 who can then report the absence to the camp staff.
Can I watch my child at camp?
Parents, guardians, and other family members are welcome to come and watch campers participate in final day tournaments. All relevant information regarding timings to attend in a spectator capacity will be communicated in your pre-camp information pack.
Can my child bring their iPad?
Campers are able to bring any personal possessions they require, however these are at the risk of the camper/parent. We do request that any electrical items are stored safely in rooms during camp activity hours and not used excessively.
In the instance that any items/personal belongings are lost, please report this to group leads or the head coach as soon as possible.
What do campers need to bring with them?
A comprehensive kit list with any camp specifics (i.e. Swimming kit) will be issued two weeks prior to camp.
A generic camper kit can be downloaded below;
Day Clinic - Kit List
4 Day Camp - Kit List
All parents/guardians will also receive a pre-camp information pack in the weeks prior to camp starting, outlining all the required information.
Please note: bedding for all residential campers is provided by the host venue.
Is food & drink provided?
2 Day Clinics:
Our 2 day clinics are self-catered so campers will need to bring their own lunch and refreshments each day.
4 Day Camps:
Day campers will receive lunch for each day they attend camp.
Residential campers will receive breakfast, lunch and
dinner for the duration they are at camp. In addition, evening
tuck shops are ran for the campers.
All campers will have have frequent refreshment breaks,
we do recommend each camper brings a refillable water
bottle which can been topped up during the day.
Will my child be grouped with friends?
Triple Arrow Camps aim to ensure girls have an enjoyable
experience whilst developing their lacrosse skills. With this in mind, information submitted on the registration forms will be used to group the campers - this will be changed over the week if girls demonstrate a need to move groups.
If campers are not happy with their groupings, the head coach
will review this and ensure the camper is accommodated in a
suitable group.
What time can I drop off and collect my child?
2 Day Camps
Camps will take place from 10:00am - 4:00pm with drop off and pick up taking place from 9:30am-10:00am and from 4:00pm-4:30pm.
4 Day Camps
Day Campers
Registration on Day 1 for Day Campers will take place at
9:30am-9:45am. For the remaining days, drop off and morning registration will take place at 9:00am for a 9:15am start.
Collection will be at 5:00pm on each day, with the exception
of the final day, where camp will finish at 4:00pm.
Residential Campers
Registration on Day 1 for residential campers will take place
between 9:15am and 9:45am. Camp finishes at 4:00pm on the
final day (unless stated otherwise).
Safety, Security & Health
My child has a food allergy, can this be managed?
Any dietary/medical requirements can be submitted within the camp registration and booking process.
All of these requirements are submitted to the relevant individuals (head coaches, venue staff and catering teams) in advance of the camp who will manage the requirements.
Catering teams work on-site throughout the year and are fully equipped to manage any requirements.
What is your safeguarding policy?
Safeguarding is vital to the running of Triple Arrow Camps and the assurance of the well being of all campers.
Triple Arrow Camps have a specific safeguarding policy, created in conjunction with England Lacrosse’s Safeguarding consultant.
The policy outlines requirements to ensure each camper is in a safe environment for the duration of time on camp.
Are the coaches first aid trained?
All coaches meet the minimum standard of first aid training, as per the employment conditions for coaching staff.
Each camp will also have a designated first aid lead who is qualified beyond the minimum standard, who will be the point of contact for all injuries and illnesses on camp.
What are the camps policies on bullying, child protection and behaviour management?
Triple Arrow Camps understand the importance of ensuring each child who attends camp is happy and enjoys their experience.
Specific policies on all of the areas above are reviewed annually and provided to all coaching staff.
Copies of any of our policies can be requested via email to the Camp Coordinator team on camps@englandlacrosse.co.uk.
Other Questions
How are coaches selected?
Potential coaches are required to complete an online application form and outline their previous playing and coaching experience, in addition to any qualifications which may support their application and role as a coach. We operate a strict recruitment procedure surrounding safety and safeguarding. All applications are reviewed by a team of England Lacrosse staff before appointments are made.
How do I apply to work on Triple Arrow Camps?
If you are interested in a coaching position on any of the Triple Arrow Camps, please email
camps@englandlacrosse.co.uk or click HERE to find out more information.